Last Updated: May 15, 2026

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This Privacy Policy explains how ElevateX Car Service (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when using our website and booking services. By accessing our site or submitting information, you agree to the practices described below.

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Information We Collect

We collect information that you voluntarily provide when you:

• Make a reservation

• Contact us by phone, email, or through our website

• Request a quote or submit a form

• Create an account or log in

This information may include your name, email address, phone number, pickup and drop‑off details, payment information, and any other details needed to complete your booking. We do not sell or rent your personal information to anyone.

 

How We Use Your Information

We use your information to:

• Process reservations and provide transportation services

• Respond to your inquiries

• Send confirmations, updates, or service‑related notifications

• Improve our website and customer experience

• Communicate promotions or policy updates (unless you opt out)

We only share your information with trusted third‑party service providers as necessary to fulfill your booking (for example, assigning your trip to a licensed transportation partner as needed).

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Your Choices & Control

You may contact us at any time to:

• See what personal data we have about you

• Update or correct your information

• Request deletion of your data

• Opt out of marketing communications

• Express concerns about how your data is used

To make a request, use the contact information listed at the bottom of this policy.

 

Security

We take the protection of your information seriously.

• Sensitive data (such as payment information) is encrypted during transmission.

• Only authorized personnel who need the information to perform their job (owner of ElevateX Car Service) have access to personal data.

• All systems storing personal information are maintained in a secure environment.

While no online system is 100% secure, we follow industry‑standard practices to safeguard your data.

 

Payment Information

Payment details entered on our website are encrypted and processed securely through our payment provider. We do not store full credit card numbers on our servers.

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Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

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Contact Us

If you have questions about this Privacy Policy or believe we are not following it properly, please contact us:

ElevateX Transportation
Phone: +1 (203) 520-4171
Email: michael.distasio@elevatexride.com