By submitting a reservation request, you agree to the following:

 

Reservation Confirmation

All bookings submitted online are considered requests until confirmed by our team. You will receive a confirmation email or text once your reservation is approved.

 

Rates & Zone Pricing

All fares are based on our published zone pricing, vehicle type, and any additional services selected. Final pricing may be adjusted if pickup or drop-off locations fall outside the selected zone.

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Deposit

50% deposit is due at the time of booking. This deposit is fully refundable as long as your cancellation meets the terms outlined in our Refund & Cancellation Policy.

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Waiting Time

Additional waiting time charges ($75/hour) may apply for delays beyond the included grace period. Airport pickups include a standard grace period of forty-five (45) minutes for domestic and sixty (60) minutes after flight arrival.

 

Changes to Reservations

Any changes to pickup time, location, number of passengers, or vehicle type are subject to availability and may affect pricing.

 

Passenger Conduct

Passengers are expected to behave respectfully and follow driver instructions. Smoking, vaping, and illegal substances are strictly prohibited in all vehicles.

 

Damage & Cleaning Fees

The client is responsible for any damage to the vehicle caused by passengers. Excessive cleaning fees may apply for spills, stains, or bodily fluids.

 

Luggage & Personal Items

We are not responsible for lost or damaged personal items. Please ensure all belongings are removed at the end of the trip.

 

Safety & Capacity Limits

Vehicle seating and luggage capacity limits must be respected. The driver may refuse service if safety regulations are violated.

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Weather & Traffic Delays

We are not liable for delays caused by weather, traffic, road closures, or circumstances beyond our control.